TOTAL EXPERT CORE VALUES

Empowering the People Who Power Financial Services

Enabling and motivating our employees and customers to do their best work and achieve the best outcomes is the central pillar of our success as a company. These core values ground and guide us in everything we do, ensuring that every decision we make remains true to our purpose and respectful of our people.

Our purpose-driven platform is mirrored by an equally purpose-driven culture, deeply rooted in our core values and intended to foster excellence, innovation and opportunity for our people, product and customers.”


Chad Gaydos

President

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Customer success

When our customers succeed, we succeed. We create win-win scenarios that drive exceptional experiences, ROI, and value for our customers.

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Excellence

We set the bar high. We have high standards of excellence for everything we do and support our team members in achieving those standards.

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Grit

We are passionate and driven to persevere. Grit powers us to hold steadfast in our goals, adapt to change, and keep moving forward.

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Action

We have a bias towards Action. We are prompt, proactive, and intentional in making things happen. We prioritize the most important actions and communicate clear expectations.

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Innovation

We build the future. We obsess over making things better through continuous improvement. We encourage a “fail fast” mentality and believe new ideas and empowering our team to act on them are critical to long term success.

Team success

Our team is our most important asset. We communicate respectfully, collaborate intentionally, and assume positive intent. We strive to build an environment where individuals and teams can grow, thrive, and achieve personal and professional success.

Interested in working at a fast and growing innovative company?

Whether you’re looking for an in-office position, fully remote, or a combination of the two, we have a variety of roles available across our organization that could be the next step in your career.