COMPLIANCE

Build a foundation of trust and transparency

Manage regulatory and brand requirements with built-in compliance tools and certifications that comply with RESPA, TCPA, CPPA, and CAN-SPAM guidelines without adding work for your team.
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Real estate dashboard showing a just sold property listing with agent details, property image, and listing management options
features

Build loyalty and trust through transparency

Pre-Configured Workflows
Proven peace of mind
Take the uncertainty out of disclosures and regulatory compliance with workflows that ensure appropriate reviews and approvals before brand assets are printed, published, or distributed.
Streamlined reviews & approvals
Eliminate bottlenecks and keep projects moving forward—without skipping critical steps.
Audit & reporting tools
Maintain clear audit trails and keep track of all marketing assets with on-demand reporting
Open house listing with property photo, agent profile, and workflow steps for sending for approval and final approval
Certifications
Industry standards come standard
Use our library of dynamic disclosure statements, co-marketing collateral, and on-demand reporting to maintain RESPA, TCPA, CPPA, and CAN-SPAM compliance.
Amazon Web Services partner
From the ground to the cloud, all data is securely stored in US-based data centers to ensure SOC2 and ISO compliance and 24/7 security.
Authorized session monitoring
We continuously assess devices, IP addresses, and user location and behavior to verify their authorization.
Dashboard showing content library with documents, collateral, and data, alongside a new listing alert and access settings for teams
Pre-Configured Workflows
Proven peace of mind
Take the uncertainty out of disclosures and regulatory compliance with workflows that ensure appropriate reviews and approvals before brand assets are printed, published, or distributed.
Streamlined reviews & approvals
Eliminate bottlenecks and keep projects moving forward—without skipping critical steps.
Audit & reporting tools
Maintain clear audit trails and keep track of all marketing assets with on-demand reporting
Learn More
Open house listing with property photo, agent profile, and workflow steps for sending for approval and final approval
Certifications
Industry standards come standard
Use our library of dynamic disclosure statements, co-marketing collateral, and on-demand reporting to maintain RESPA, TCPA, CPPA, and CAN-SPAM compliance.
Amazon Web Services partner
From the ground to the cloud, all data is securely stored in US-based data centers to ensure SOC2 and ISO compliance and 24/7 security.
Authorized session monitoring
We continuously assess devices, IP addresses, and user location and behavior to verify their authorization.
Learn More
Dashboard showing content library with documents, collateral, and data, alongside a new listing alert and access settings for teams

Credit Improvement Journeys Help a Top 10 Lender Turn Loan Denials into Customers for Life

In only six months a leading lender saw incredible outcomes from their first Credit Improvement Journey.
4300
Equity-rich customers uncovered
Reach loan retention rates of more than 60% (compared to the 18% industry average).
90 days
Time to value with Customer Intelligence
Reach loan retention rates of more than 60% (compared to the 18% industry average).

First Heritage Mortgage Reignites Growth

First Heritage Mortgage (FHM) had experienced the benefits of Total Expert in the past—but like many fast-growing organizations, they reevaluated their tech stack as business needs evolved. After spending several years on an alternative platform, the marketing team quickly recognized gaps in service, innovation, and customization.
52%
(21% higher than the industry average)
of originators sent direct emails through Total Expert in Q1 2025
48%
(13% higher than the industry average)
of originators logged in 12+ times per quarter
MORE THAN A PLATFORM

We’re here to support your people and your goals

Tools and technology are only as effective as the people who use them. That’s why we provide dedicated support, expert guides, and education resources for every customer—all from a team that’s deeply passionate and knowledgeable about banking and lending.
Services overview
Dedicated Support
Get the help you need from our support and customer success teams.
Professional Services
Make the most of your investment by tapping into a team dedicated to your success out of the gates.
Education & Guides
Elevate your sales and marketing approach alongside a team built to ensure adoption and success.
INDUSTRIES WE SERVE

Purpose-built for modern financial institutions

Total Expert isn’t just a one-size-fits-all CRM. It’s an intelligent automation and engagement platform designed to help lenders, banks, and credit unions deepen relationships and drive growth in any market.
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Mortgage Lending
See how Total Expert helps lenders and loan officers identify opportunities, boost engagement, and win customers for life.
Explore Mortgage Lending
Banking
Deliver the right mix of human and digital touch points and optimize every phase of the customer journey.
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Credit Unions
See how Total Expert empowers credit unions to serve and support their members throughout their financial journeys.
Explore Credit Unions
Insurance
Learn how Total Expert enables insurers to create trusting relationships that grow along with customers' insurance needs.
Explore Insurance
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Let us show you how Total Expert helps drive growth in any market and win customers for life.
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