Expert Content

A Library of Content at Your Command

Develop deeper relationships with every interaction by giving your team immediate access to content that’s created by industry experts and proven to drive more impact and meaningful engagements with customers and leads.
Expert content illustration
OFFERINGS & CAPABILITIES

Award-winning services at your service

Accelerate your time to value and give your customers the personalized experience they deserve with the help of our award-winning industry experts.
Campaigns
  • Campaign build/testing
  • Campaign consulting
  • Campaign analysis
  • Recommendations on additional best practices
Content Functionality Analysis
  • Library organization
  • Library optimization
  • Branding analysis
  • New content creation
Integration Support
  • Additional integrations
  • Net new data sources (in existing integration)
  • API consulting
  • Tech stack conversions
  • Data mapping review & optimization
System Assessments
Settings and Functionality Analysis
End User/Admin Training
Campaigns
  • Campaign build/testing Campaign
  • Campaign consulting
  • Campaign analysis
  • Recommendations on additional best practices
Content Functionality Analysis
  • Library organization
  • Library optimization
  • Branding analysis
  • New content creation
Integration Support
  • Additional integrations
  • Net new data sources (in existing integration)
  • API consulting
  • Tech stack conversions
  • Data mapping review & opptimization
System Assessments
Settings and Functionality Analysis
End User/Admin Training
Features

Pre-built content templates at your fingertips

Always know Optimize engagement across the entire customer journey your next move

Unite your internal teams with an all-in-one customer engagement platform that fosters communication, increases collaboration, and drives better outcomes for your customers.
CONTENT CATALOG

Build a scalable content catalog

Expert Content is pre-built content—developed by industry pros—that you can use to build a dynamic content library that addresses the most relevant topics, challenges, and opportunities for your business—and your customers.
Authentic engagements
Combine your content with Customer Intelligence and data insights to create personalized messages for every interaction.
Tools for every team
Equip your sales, marketing, and support teams with content that’s pre-approved by leadership  and compliance so they can engage and respond faster and more effectively.
Dashboard showing connected modules for data, insights, customer intelligence, and email send, alongside example content cards
OMNICHANNEL DISTRIBUTION

The right message for every channel

Distribute your content across landing pages, emails, social media, and print to beat your competitors to market.
Create seamless experiences
Meet customers wherever they are in their financial journeys and provide a consistent experience from one channel to the next.
Build your brand
Customize content to align with your brand messaging and organizational goals—all while staying compliant with regulatory requirements.
Dashboard showing marketing summary with graphs and content added, linked to email, SMS, and print communication channels with user profile
CO-MARKETING PROGRAMS

Drive more referrals with custom collateral

Deliver co-branded marketing collateral to support real estate partnerships through direct mail, print, digital, and social media campaigns.
Compliant, pre-approved templates
Pick one of our templates to build out co-marketing content—dynamic footers included—while allowing our platform to track RESPA compliance to the pixel.
Generate more referrals
Elevate your partnerships with content that simplifies promotions and gives you more time to build relationships and drive better business outcomes.
Real estate listing card showing a house photo, agent profiles, and highlighted property details
why total expert

We're more than a platform. We're a partner.

Schedule a demo
Enterprise-grade tools
Unite teams across your organization on a single, seamless platform that allows them to stay organized, move faster, and collaborate efficiently.
Built for financial services
Legacy CRMs and horizontal solutions lack the depth and focus of Total Expert's purpose-built intelligence and engagement tools.
Drive growth in any market
Surface high-quality opportunities to engage customers the moment they signal a financial need—even in unpredictable markets.
Win customers for life
Leverage the data insights and marketing automation tools you need to build and nurture long-term relationships.
Enterprise-grade tools
Unite teams across your organization on a single, seamless platform that allows them to stay organized, move faster, and collaborate efficiently.
Built for financial services
Legacy CRMs and horizontal solutions lack the depth and focus of Total Expert's purpose-built intelligence and engagement tools.
Drive growth in any market
Surface high-quality opportunities to engage customers the moment they signal a financial need—even in unpredictable markets.
Win customers for life
Leverage the data insights and marketing automation tools you need to build and nurture long-term relationships.
Customer Success

Simplify compliance management in the Total Expert platform

Customer stories
“A streamlined CRM with a bright future.”
Dealing with primarily content, the support and turn-around time we get on any issues that arise is typically very quick and helpful. Templates are easy to share and edit. They are also constantly pushing new updates to add new features and optimize current content.
Jordan B.
CRM Specialist II
“Top Customer Experience & Integration CRM.”
One of the top features of Total Expert is the ability ro personalize customer engagement to effectively keep customers up to date on loan status, provide education, and create a seamless experience throughout the loan process. The ability to integrate different mortgage industry systems has been helpful in making our loan officer's business more effective. Finally, the ability to pair well with our Compliance standards gives us peace of mind in the tools and communication we send through Total Expert.
Mikala S.
Origination Support & Product Specialist Manager
“The GOLD standard in mortgage CRM and marketing platform.”
Total Expert has a wonderful UX that makes it easy for loan officers to use. Their Journey functionality is the absolute best for multi-platform campaigns and full automation. Their customer support is top notch, whether you are using the online chat or submitting a ticket.
Scott K.
Vice President of Marketing and Business Development
“Total Expert changes the marketing game.”
I love the ability to be able to store and organize marketing pieces and categories!
Erica P.
Chief Credit of Policy
“TE knocks it out of the park.”
When you work work with TE, you always feel like you have an advocate on your side. Always available to listen, always up for the challenge. You feel heard.
Jelaire G.
Founder
“The WINS I’ve seen and had with Total Expert!”
The Journey bulilding is top notch and the easiest i've ever used. I'd also like to shoutout all the representatives that work with everyone. I use this platform every day and when I have questions the response is always same day. I also love how easy the import and campaign builders are. This was one of the first implimentation and integration that I was a part of and it was a breeze!
Cole C.
Marketing Supervisor
services

Dedicated services to deliver value from day one

Unite your internal teams with an all-in-one customer engagement platform that fosters communication, increases collaboration, and drives better outcomes for your customers.
Professional Services Offerings
Stay one step ahead of the industry by tapping into our team’s decades of financial and technology experience.
Onboarding
Our team of industry experts will guide you through a hassle-free platform implementation.
Support
Connect with our tech support team to ensure that the Total Expert platform continues to support your business goals.
Industries we serve

Total Expert in action

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Create sustainable growth and increase loyalty with a customer engagement platform that’s purpose-built for financial institutions.
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