Joe Welu sat down with Clayton Collins, CEO of HousingWire, for an unfiltered look at the forces shaping the housing and mortgage landscape. Together, they explored AI’s role in the industry—and whether it’s a true revolution or just another piece of flashy tech—and discussed how leading organizations are adapting, investing, and positioning themselves for the next market cycle. Clayton brings a unique macro-level perspective from his vantage point across housing, real estate, mortgage, and lending that adds much needed context to the FinTech conversation.

Our Chief Product Officer Pete Karns and Director of Product Integrations and Innovations Mike Russell took the stage with a colossal collection of platform updates, product demos, and real results. Together, they walked through our platform roadmap and held a real-time conversation with our AI Sales Assistant to show how it navigates a conversation with customers, collecting information, qualifying opportunities, and determining when it’s time to connect the customer with a human representative. But that was just one part of our continued efforts to help organizations deepen their engagement, supercharge sales teams, and scale intelligently. From next-generation integrations to agent-assistive AI features, this session previews the tools that will define the future of your customer experience.